Privacy Policy

When you contact us or request service, we collect the information you give us directly. This includes your name, phone number, email address, and the service address where you need air duct cleaning. If you call, we may note details about your home and the work you want done.

We also collect some information automatically when you use our website. This includes your IP address, browser type, device type, pages you visit, and the time you spend on our site. We use cookies and similar tools to gather this data.

We use your contact information to schedule your air duct cleaning, send appointment reminders, and follow up after the job. If you ask for a quote, we use your details to prepare and share it with you.

We use website data to understand how people find us and what they look for. This helps us improve our site and our service. We also use your information to send occasional updates or offers if you opt in, and you can opt out at any time.

Our website uses cookies and similar tracking technologies. Cookies are small files stored on your device that help the site remember your preferences and understand how you interact with our pages.

You can control or delete cookies through your browser settings. If you disable cookies, some parts of our website may not work as well, but you can still contact us by phone.

We use third-party analytics tools, like Google Analytics, to see how visitors use our site. These tools collect data such as your IP address, browser type, and pages visited. They help us measure traffic and improve our website.

We may also use third-party tools for scheduling, email, or customer support. These providers only access your information to perform services for us and are required to protect it.

We do not sell your personal information. We share it only with trusted service providers who help us run our business, such as scheduling software or email platforms, and only as needed to serve you.

We may disclose your information if required by law, to protect our rights or safety, or in connection with a business transfer. In those cases, we take steps to keep your data protected.

We keep your personal information for as long as needed to provide services, meet legal and accounting requirements, and resolve any issues. When we no longer need it, we securely delete or anonymize it.

If you ask us to delete your data, we will do so unless we are required to keep it for legal reasons.

We use reasonable security measures to protect your information from unauthorized access, loss, or misuse. These include secure connections, access controls, and staff training.

No method of transmission or storage is completely secure. While we work hard to protect your data, we cannot guarantee absolute security. If you have concerns, please contact us.

You have the right to access, correct, or delete the personal information we hold about you. You can also ask us to restrict or object to certain processing, and request a copy of your data in a portable format.

To exercise any of these rights, call us at (855) 927-7517 or use the contact details below. We will respond within a reasonable time and as required by law.

Our services are meant for adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, please contact us so we can delete it.

We may update this privacy policy from time to time. When we do, we will post the new version on this page and change the effective date at the top.

We encourage you to review this policy periodically to stay informed about how we protect your information.

If you have questions about this privacy policy or how we handle your data, please reach out. We are happy to help.

You can call us at (855) 927-7517, email us at info@brightwellhome.com, or write to us at Brightwell Home, Ogden, UT.